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During October, all orders will receive our new CECILY CANE x pick’n’mix pouches as an extra treat from us ♥

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TERMS OF SERVICE

OVERVIEW

This website is operated by Cecily Cane, a Sole Trader business. Throughout the site, the terms “we”, “us” and “our” refer to Cecily Cane’s founder opinions only, prompted by the brands stocked and information provided by them. Cecily Cane offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

PAYMENT METHODS

We accept payment by Visa, Visa Debit, MasterCard, Debit MasterCard, Maestro and Apple pay. All credit and debit transactions are processed using STRIPE through a secure server (SSL connection). Before being asked for your card details you will be transferred to STRIPE’s secure server.

We do not accept any other form of payment.

  • Card details are not available to Cecily Cane.
  • Card information is not stored unless under customer request.
  • Cecily Cane is PCI DSS compliant.

 

INFORMATION WE COLLECT

  1. When you visit this site or our social media platforms we may also collect certain information by automated means, using technologies such as cookies.
  2. You may also choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site.
  3. The types of personal information we may collect from you and which you may provide to us includes: contact information (such as name, postal address, email address, and mobile or other phone number); age and date of birth; gender; username and password; and content you provide (such as reviews and comments).

 

HOW WE USE THE INFORMATION

  1. We may use the information you provide to send you promotional materials or other communications; provide services to you; create and manage your online account; respond to your enquiries; communicate with you about, and administer your participation in, special events, prize promotions, programmes, surveys and other offers; evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analysing our products; performing data analytics; and performing accounting, auditing and other internal functions); and comply with applicable legal requirements, relevant industry standards and our policies.
  2. We also may use the information in other ways for which we provide specific notice at the time of collection.

 

INFORMATION WE COLLECT BY AUTOMATED MEANS

When you visit this site we collect certain information by automated means, using technologies such as cookies. Information may include (i) technical information, such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone settings, language settings, domain, operating system, platform or other system settings, and (ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page and any phone number

 

TECHNOLOGIES WE USE

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website. By continuing to browse the site, you are agreeing to the use of cookies.

 

COOKIES

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

 

PRIVACY – YOUR RIGHTS AND CHOICES

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us on info@cecilycane.com.

 

EMAIL OPT-OUT

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us. You also may opt out of receiving marketing emails by contacting us on info@cecilycane.com.

 

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices.

 

HOW TO CONTACT US AND ACCESS TO INFORMATION

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email info@cecilycane.com.

You can also write to us at:

Cecily Cane,
98 Coventry Road,
Market Harborough,
Leicestershire,
LE16 9DA.

We are a VAT Registered business: 447914661